Wenzhou Muyao Packaging Co., Ltd.
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MUYAO / PRIVACY

Privacy policy & cookies

This policy explains how Wenzhou Muyao Packaging Co., Ltd. handles personal information when you browse this website or submit a business enquiry, and how cookies are used.

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Company and scope

Wenzhou Muyao Packaging Co., Ltd., based in Longgang, Wenzhou, Zhejiang, China, is responsible for personal data received through this website’s business enquiries. This policy covers muyaopacking.com and its language versions. For privacy questions and rights requests, contact 87561890@qq.com.

87561890@qq.com ↗

Information collected

The enquiry form collects your name, work email and country/region, plus any company, phone/WhatsApp, product type and project details you choose to provide. It also records submission time, source page and language. Query parameters and fragments are removed from the recorded source URL. Network services process connection and security information such as IP address, request time and browser details. This website does not offer online payments or subscriptions. Please do not submit payment card details, identity documents or sensitive information unrelated to your enquiry.

Purposes and legal bases

We use enquiry information to reply, prepare quotations and discuss samples and orders. Where applicable law requires a legal basis, this includes taking pre-contractual steps at your request, performing contracts, meeting legal obligations and our legitimate interests in website security and preventing misuse. Sending an enquiry does not subscribe you to marketing emails. If we later request consent for marketing or non-essential tracking, you may refuse or withdraw it without affecting ordinary enquiries.

Recipients and international processing

Authorised Muyao staff and entrusted website operators access relevant records according to their duties. Cloudflare provides network, hosting and data storage services; email communications also involve email providers. We do not sell personal enquiry information. Necessary information may be disclosed to competent authorities or professional advisers when legally required. Our business team is in China, and providers may process data in other countries. International transfers subject to legal restrictions require the applicable transfer conditions and safeguards. Contact us for information about recipients and arrangements relevant to your data.

Retention and security

Retention depends on enquiry follow-up, order fulfilment and applicable contractual, tax and dispute-resolution requirements; indefinite retention is not the default. Information no longer needed should be deleted or de-identified. We use measures including HTTPS and access controls, but no transmission or storage system is completely secure. Data incidents will be assessed and notification obligations addressed under applicable law.

Your privacy rights

Subject to applicable law, you may request access, correction, deletion, restriction or portability, object to certain processing, or withdraw consent where processing relies on it. Withdrawal does not affect the lawfulness of earlier processing. Send requests to 87561890@qq.com. We verify identity only as necessary and respond within applicable statutory time limits. You may complain to a competent data protection authority, including, where applicable, in your place of residence, work or the alleged infringement.

Cookies and browser storage

The public site uses the first-party functional cookie muyao_language to store a language code and help select the language on return visits. It lasts one year and may be renewed when pages are visited. It contains no name, email or advertising identifier. You can inspect, delete or block it in your browser settings. Browsing and enquiries remain available if it is blocked, but the language may not be remembered. It may be recreated after deletion if you continue browsing. The public site currently has no advertising cookies, third-party marketing analytics or cross-site tracking. Before introducing non-essential technologies that require consent, we will provide options to consent, refuse and withdraw. Only when using the admin area, a login session cookie authenticates users until the session expires; it is not used for advertising.

External services and children

When you open email, telephone or third-party messaging links, the relevant app or provider handles information under its own rules; please review its privacy notice. This site is intended for business purchasing, is not directed at children under 16 and does not knowingly collect their personal information. If you believe a child has submitted information, contact the email above so we can investigate and address it.

Policy updates and website use

We update this policy when functionality or applicable requirements change and show the update date. Where a new purpose requires renewed consent, we will request it separately. Browsing the site does not mean consenting to all data processing. Product pages are not binding price or delivery offers; specifications, samples, prices and delivery terms require written agreement. Commercial reuse of website images and text requires permission.